1. DPDP 2023 Compliance

All personal data processing activities are aligned with the Digital Personal Data Protection Act, 2023 and applicable Indian IT laws. We implement consent-based processing, restricted access governance, audit-ready controls, role-based permissions, and secure data lifecycle management practices across the entire ecosystem.

2. Information We Collect

We may collect onboarding details, organization records, employee information, attendance logs, payroll records, IP addresses, browser metadata, geolocation references, KYC documents, API logs, communication records, authentication data, support tickets, device identifiers, session analytics, and compliance verification information required for operational functionality and enterprise security.

3. KYC, Verification & Identity Validation

Certain services may require PAN verification, Aadhaar-linked validation, GST details, business identity confirmation, OTP authentication, bank verification, selfie validation, or manual compliance review. Submission of fraudulent, manipulated, or misleading information may result in account suspension, payout blocking, legal reporting, or permanent termination.

4. Cookies, Tracking & Session Management

We use secure session cookies, browser storage, login persistence technologies, analytics identifiers, authentication tokens, and activity monitoring systems to improve performance, fraud prevention, user experience, operational continuity, and security enforcement across enterprise dashboards and partner platforms.

6. Workforce, Attendance & Monitoring Data

HRMS and EMS platforms may process attendance records, geo-tagged punch logs, IP activity, selfie verification, payroll structures, leave requests, audit logs, administrative actions, and compliance records for operational management, workforce automation, payroll generation, and fraud prevention purposes.

7. Audit Logs & Operational Monitoring

Administrative activities, login attempts, API requests, payout actions, onboarding records, system modifications, and operational events may be recorded in immutable audit logs for compliance verification, dispute resolution, fraud investigation, security analysis, and legal protection.

8. Third-Party Infrastructure & Processors

Certain services may rely on third-party infrastructure providers including cloud hosting vendors, payment gateways, SMS providers, OTP services, banking APIs, biometric systems, telecom networks, analytics providers, email systems, and enterprise integrations. Such providers may operate under independent policies and infrastructure limitations.

9. Data Sharing & Legal Disclosure

We do not sell personal information to unauthorized parties. Information may be shared where operationally required, contractually necessary, legally mandated, or requested by law enforcement agencies, regulatory authorities, courts, compliance agencies, payment processors, or authorized infrastructure vendors.

10. Data Retention & Deletion

Records may be retained for operational continuity, payroll compliance, accounting obligations, audit requirements, fraud prevention, dispute management, taxation, and legal enforcement. Certain inactive records may be archived, restricted, anonymized, or permanently deleted under internal retention frameworks.

11. User Responsibilities

Users are responsible for maintaining accurate information, securing account credentials, protecting OTPs, controlling dashboard access, and ensuring lawful usage of all services. Unauthorized credential sharing, misuse of platform access, or negligent security practices may expose users to operational or compliance risks.

12. Your Privacy Rights

Subject to applicable laws, users may request correction, access, review, or deletion of certain personal data. Certain operational, legal, audit, or compliance-related records may continue to be retained where required under law or legitimate business necessity.

1. Independent Contractor Relationship

All Partners operate independently and shall not be considered employees, agents, franchisees, subsidiaries, legal representatives, or joint venture entities of G2 GLOBAL TECH SOLUTION. Participation within the ecosystem does not create employment rights, salary entitlements, insurance obligations, PF/ESI eligibility, or guaranteed income commitments.

2. Program Eligibility & KYC Compliance

All applicants must complete mandatory onboarding verification including PAN validation, bank verification, mobile OTP authentication, and identity confirmation. Submission of false, manipulated, incomplete, or fraudulent information may result in immediate suspension, permanent blacklisting, and legal reporting.

3. Commission & Payout Framework

Commissions are strictly performance-based and are calculated only after successful client onboarding, cleared subscription payments, refund verification completion, and internal fraud analysis. The Company reserves the right to delay, reverse, freeze, or reject payouts linked to suspicious activity, chargebacks, refund abuse, fake referrals, or policy violations.

4. Referral Attribution & Tracking

All lead attribution, referral ownership, conversion tracking, and commission calculations shall be determined exclusively through Company systems, CRM records, cookies, analytics logs, and internal operational databases. System-generated records shall remain final and legally authoritative.

5. Fraud Prevention & Abuse Protection

Fake onboarding, duplicate registrations, self-referrals, circular transactions, payout manipulation, click farming, spam marketing, phishing campaigns, fake KYC submissions, automation abuse, and misleading promotional practices are strictly prohibited. Violations may result in immediate account termination, commission forfeiture, and legal enforcement actions.

6. Monitoring & Compliance Review

The Company reserves the right to monitor login sessions, IP addresses, device fingerprints, payout patterns, referral behavior, API activity, transaction records, and platform engagement for security, fraud prevention, compliance verification, and operational protection.

8. Intellectual Property Rights

All branding assets, software systems, dashboards, APIs, training modules, documentation, UI/UX designs, business workflows, operational methodologies, and platform infrastructure remain exclusive intellectual property of G2 GLOBAL TECH SOLUTION.

9. Brand Usage Restrictions

Partners may not use Company trademarks, logos, domain identities, advertising creatives, or brand representations without prior written approval. Misrepresentation of partnership status or false marketing claims are prohibited.

10. Suspension & Termination Rights

G2 GLOBAL TECH SOLUTION reserves the right to suspend, restrict, review, or permanently terminate Partner access without prior notice where policy breaches, fraud indicators, reputational risks, compliance concerns, inactivity, or security threats are identified.

11. Liability Limitation

The Company shall not be liable for indirect, incidental, operational, or consequential losses including lost revenue, referral disruption, payout delays, technical downtime, infrastructure failures, or third-party service interruptions. Total liability shall remain limited to approved unpaid commissions, if applicable.

Refund requests may only be considered in cases involving verified duplicate payments, failed subscription provisioning, unsuccessful activation caused directly by internal technical errors, or payment processing anomalies confirmed by the Company.

Refund approval remains subject to compliance review, payment gateway confirmation, fraud analysis, and service usage validation.

The following services are strictly non-refundable once initiated, delivered, configured, or provisioned:

• • Custom software development
• • HRMS implementation services
• • API integrations & automation setup
• • Dedicated deployment infrastructure
• • Cloud migration & onboarding services
• • Custom dashboards or white-label solutions
• • Consultation, training, or support retainers

Subscribers may cancel future renewals at any time before the next billing cycle. Cancellation does not automatically trigger refunds for the active billing period.

Access to services shall remain active until the current paid plan expires, unless suspended for compliance violations, fraud detection, payment disputes, or security concerns.

Wallet balances, prepaid credits, API recharge amounts, SMS balances, onboarding credits, and usage-based prepaid amounts are non-transferable and non-refundable under all circumstances.

Unused balances remain associated exclusively with the original registered account.

In cases involving failed transactions, delayed gateway confirmations, duplicate debits, or payment reconciliation mismatches, users must report the issue within seven (7) business days.

Resolution timelines may vary depending on banking systems, UPI networks, payment processors, and third-party financial infrastructure.

Fraudulent chargebacks, false payment disputes, intentional service abuse, refund manipulation, or unauthorized reversal attempts after valid service delivery may result in:

• • Immediate account suspension
• • Permanent service blacklisting
• • Recovery proceedings
• • Legal enforcement actions
• • Restriction from future onboarding

No Guaranteed Income or Results

Usage of any G2 GLOBAL TECH SOLUTION platform, partner ecosystem, referral structure, automation workflow, CRM deployment, marketing system, or SaaS subscription does not guarantee business growth, revenue generation, customer acquisition, employment opportunities, investment returns, or financial success.

Third-Party Infrastructure Dependency

Certain platform functions rely upon external infrastructure providers including cloud hosting vendors, payment gateways, SMS/OTP providers, telecom operators, banking networks, GPS systems, biometric devices, government APIs, browser engines, and internet service providers. Service interruptions or failures caused by such providers remain outside the direct operational control of the Company.

Security & Cyber Risk Disclaimer

While enterprise-grade safeguards including encryption, access controls, audit logs, firewall protections, authentication systems, and monitoring frameworks are implemented, no digital system can guarantee absolute protection against cyberattacks, malware, phishing, ransomware, unauthorized access, or advanced security threats.

Service Availability & Downtime

Platform availability may be temporarily affected by scheduled maintenance, infrastructure upgrades, cloud incidents, DNS failures, internet disruptions, high traffic loads, emergency security patches, or force majeure events. Temporary downtime or delayed processing shall not constitute a breach of service obligations.

Information Accuracy Disclaimer

Reports, dashboards, payroll calculations, attendance summaries, analytics, AI-generated documents, CRM metrics, and automated outputs are generated based on system inputs and available records. Users remain responsible for independently reviewing operational, payroll, legal, taxation, accounting, HR, and compliance accuracy before making business decisions.

Legal & Compliance Responsibility

Employers, partners, consultants, and enterprise clients remain solely responsible for complying with applicable labor laws, taxation regulations, payroll obligations, employee consent requirements, KYC regulations, and industry-specific legal requirements within their operational jurisdiction.

Third-Party Integration Disclaimer

Integrations with WhatsApp APIs, biometric devices, payment processors, SMS gateways, banking systems, Google services, mapping services, analytics tools, and external APIs are provided on a best-effort basis. The Company does not guarantee uninterrupted compatibility, long-term API availability, or third-party policy continuity.

Limitation of Liability

Under no circumstances shall G2 GLOBAL TECH SOLUTION be liable for indirect, incidental, consequential, punitive, business, revenue, operational, or data-related losses arising from platform usage, interruptions, unauthorized access, infrastructure failures, third-party disruptions, or user misuse.

1. Lawful & Authorized Usage

Users may access the platform solely for lawful business operations, workforce management, CRM operations, payroll processing, onboarding activities, partner operations, and authorized enterprise automation workflows.

• • HRMS & attendance management
• • CRM communication workflows
• • SaaS dashboard operations
• • Authorized API integrations
• • Enterprise reporting & analytics

2. Illegal Activities Prohibited

Users are strictly prohibited from engaging in unlawful, abusive, fraudulent, or harmful activities through the platform.

• • Spam, phishing, or deceptive campaigns
• • Identity theft or impersonation
• • Fake onboarding or referral abuse
• • Distribution of malware or malicious scripts
• • Violation of Indian cyber or privacy laws

3. System Abuse & Infrastructure Protection

Any attempt to disrupt, overload, reverse engineer, manipulate, exploit, or interfere with platform infrastructure, APIs, authentication systems, databases, or cloud services is strictly prohibited.

• • Credential stuffing attacks
• • Automated scraping or crawling
• • Unauthorized penetration testing
• • API abuse or rate-limit bypassing
• • Injection attacks or vulnerability exploitation

4. Data Protection & Privacy Obligations

Users must respect all applicable privacy, payroll, attendance, employee monitoring, and KYC regulations. Unauthorized collection, export, resale, or misuse of user data is prohibited.

• • No unauthorized employee data extraction
• • No resale of payroll or attendance data
• • No misuse of KYC information
• • No unauthorized biometric processing

5. Unauthorized Automation Restrictions

Bots, automation tools, browser manipulation systems, traffic simulators, fake engagement tools, or unauthorized scripts interacting with the ecosystem are prohibited unless officially approved in writing.

• • Headless browser abuse
• • Automated login systems
• • Fake API request generation
• • Unauthorized integrations

6. Monitoring & Security Enforcement

G2 GLOBAL TECH SOLUTION reserves the right to monitor, analyze, audit, and investigate platform activity using automated systems, compliance logs, fraud-detection systems, and security infrastructure.

• • Login and IP tracking
• • API activity monitoring
• • Behavioral anomaly detection
• • Audit logging & compliance reviews

7. Suspension & Enforcement Rights

The Company may restrict, suspend, terminate, investigate, or permanently block any account, organization, device, API key, IP address, or payment method associated with policy violations.

• • Temporary restrictions
• • Permanent account bans
• • Partner program removal
• • Legal escalation where applicable

8. Third-Party Integrations & External Services

Users remain responsible for all third-party systems, plugins, APIs, devices, payment gateways, biometric hardware, or integrations connected to the platform environment.

• • Payment gateway integrations
• • WhatsApp/SMS API services
• • GPS & biometric systems
• • External CRM or ERP connectors

1. PAN & Aadhaar Verification

PAN, Aadhaar, GSTIN, business registration records, and government-issued identification documents may be requested for onboarding verification, enterprise authentication, payroll compliance, partner registration, payout approvals, and fraud prevention activities.

Submitted information must belong to the registered individual or organization and must not contain manipulated, forged, altered, or misleading data.

2. OTP & Contact Authentication

Mobile number and email verification may be performed using One-Time Passwords (OTP), verification links, authentication tokens, or security confirmation workflows.

Verification may be required during registration, login attempts, payout requests, password recovery, sensitive dashboard actions, KYC updates, or suspicious activity reviews.

3. Manual Review & Compliance Rights

G2 GLOBAL TECH SOLUTION reserves full rights to manually review onboarding requests, partner registrations, enterprise accounts, payroll operators, KYC submissions, and identity verification records where automated verification confidence is insufficient.

Additional verification documents, live confirmation, video verification, or supporting business records may be requested where operationally required.

4. Fraudulent Document Penalties

Submission of forged, fake, manipulated, duplicated, mismatched, stolen, or unauthorized documents is strictly prohibited.

Violations may result in:

• • Immediate account suspension
• • Permanent ecosystem blacklisting
• • Commission forfeiture
• • Service termination
• • Legal escalation to authorities
• • Fraud investigation reporting

5. Secure Storage & Data Protection

KYC documents and verification records may be securely stored within encrypted databases, restricted-access storage systems, audit environments, and protected cloud infrastructure.

Security controls may include:

• • AES-256 encrypted storage
• • Access-controlled verification systems
• • Audit logs and compliance records
• • Internal monitoring controls
• • Restricted administrative access

6. Risk Monitoring & AML Controls

The Company may perform internal risk assessments, behavioral analysis, fraud screening, duplicate detection, transaction monitoring, and compliance reviews to protect the ecosystem against abuse, impersonation, payout fraud, and suspicious activities.

Certain accounts may be flagged for enhanced verification or restricted access based on automated or manual review systems.

7. Third-Party Verification Providers

Verification workflows may involve authorized third-party service providers including OTP gateways, banking partners, payment processors, KYC APIs, cloud vendors, or compliance systems.

Such integrations may process limited verification-related information strictly for operational and compliance purposes.

8. Retention & Deletion Policy

Verification records may be retained for compliance, audit, dispute resolution, fraud prevention, taxation, payout processing, and legal obligations where permitted by law.

Certain records may continue to exist in encrypted backups, audit logs, or compliance archives for operational protection and lawful retention requirements.